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Rating Summary

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Awesome technicians and service staff.

5
11 November 2022 , Jenny L (Iowa City, )

I requested a garage opener replacement. They came to my places on time and carefully checked the old opener. Even the ACS doesn't have a similar product, they provided solution kindly and no… Read more I requested a garage opener replacement. They came to my places on time and carefully checked the old opener. Even the ACS doesn't have a similar product, they provided solution kindly and no charge for checking. I really appreciate all staffs from ACS-Cedar Rapids. Absolutely will recommend ACS to my friends. Thanks a lot!

Do Not Recommend

1
18 October 2022 , Ben G (Springville, )

At the time of scheduling the appointment there was no mention of a travel fee of $70-85 just to come out. Once they arrived the tech did not have an adequate ladder and had to use mine (also did not… Read more At the time of scheduling the appointment there was no mention of a travel fee of $70-85 just to come out. Once they arrived the tech did not have an adequate ladder and had to use mine (also did not put it away when he left). They ran the program cycle per the troubleshooting guidelines and then proceeded to say it was a board issue without troubleshooting anything else. Wanted $180 to order board and install without looking into warranty. I am getting part for free through warranty instead

Superior service

5
30 September 2022 , Rosemary D (Springville, )

Justin was great about explaining what my options were for repair, what the cost for each would be, and what he thought I should do. Work was done quickly and efficiently. Justin gave me great advice… Read more Justin was great about explaining what my options were for repair, what the cost for each would be, and what he thought I should do. Work was done quickly and efficiently. Justin gave me great advice about maintenance that could be done by ourselves.

Opener and garage door

5
14 September 2022 , Karen S (Tiffin. , )

Gave excellent customer

spring repair

5
13 September 2022 , Richard V (Marion, )

They were able to get out the same day and on the early end of the 2 hour window that they gave me. Justin was friendly and very knowledgeable. Took him no time at all.. Price was more than fair and… Read more They were able to get out the same day and on the early end of the 2 hour window that they gave me. Justin was friendly and very knowledgeable. Took him no time at all.. Price was more than fair and more importantly, they got it done the very next day.

Quick and Fast Service

5
10 September 2022 , Tom D (West Branch, )

Replaced the opener and door. Very professional and friendly. Would recommend to anyone looking for garage door service

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